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Customer Service Disasters hit Social Media, Selling to E-Bay, + Vertical vs. Horizontal Leadership


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SHOW SUMMARY:
Today we discuss airline JetBlue’s recent customer service mishap + the resulting outcry on social media.  What could they have done to handle this better + NOT receive “mean tweets” from frustrated customers?

GUEST ENTREPRENEUR Ryan Memmelaar discusses what it’s like to SELL a Company to EBAY, how he balances WORK with FAMILY time, + launching NEW business Full Speed Fitness! [www.fullspeedfitness.com]

Plus we get into Vertical vs. Horizontal leadership systems + when each is most effective.

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